Pricing & Plans
Pay only for the contacts you talk to
$65
/Month
Basic
Perfect for small teams:
- <500 rows knowledge base
- 1 channel
- Chat History 3 months
- No integrations
- Simple autoresponders (No follow-ups)
- Basic analytics –> leads/month and questions asked
$95
/month
Most Popular — Growth
Perfect for Growing teams:
- <2000 rows knowledge base
- 2 channels
- Chat History 12 months
- Support Excel and Image Files
- Advanced flows, follow ups
- Leads report + Basic performance (e.g. number of chats handled, response times, lead sources)
Custom
Enterprise — Custom
Tailored for large organizations: Get unlimited users, multi-brand workspaces, and higher API limits with dedicated onboarding and support.
Still unsure? Every purchase comes with a 100% money-back guarantee.
Experience our product risk-free.
⚙️ Usage
| Users | 5 Additional Users at $15/month | 10 Additional Users at $25/month | 10 Additional Users at $30/month | ♾️ Unlimited |
| Monthly Active Contacts | ♾️ Unlimited | Starts at 1,000 | Starts at 1,000 | Custom |
💬 Inbox & Contacts
| Team & Custom Inboxes | ✓ | ✓ | ✓ | ✓ |
| Mobile App | ✓ | ✓ | ✓ | ✓ |
| AI Prompts & AI Assist | ✓ | ✓ | ✓ | ✓ |
| AI Summary | ✓ | ✓ | ✓ | ✓ |
📢 Broadcasts
| Broadcast | – | ✓ | ✓ | ✓ |
| Broadcast Analytics | – | ✓ | ✓ | ✓ |
✨ Workflows & Automation
| Workflow | – | ✓ | ✓ | ✓ |
| AI Objective | – | ✓ | ✓ | ✓ |
💻 Integrations
| Meta & TikTok | ✓ | ✓ | ✓ | ✓ |
| Growth Widgets | ✓ | ✓ | ✓ | ✓ |
| Developer API | ✓ | ✓ | ✓ | ✓ |
| Webhook Events | ✓ | ✓ | ✓ | ✓ |
| HTTP Requests Step | ✓ | ✓ | ✓ | ✓ |
☎️ Support
| 24-Hour Chat Support | ✓ | ✓ | ✓ | ✓ |
| 1-on-1 onboarding | ✓ | ✓ | ✓ | ✓ |
📈 Reports
| Real Time Dashboard | ✓ | ✓ | ✓ | ✓ |
| Basic Reports | ✓ | ✓ | ✓ | ✓ |
| Advanced Reports | ✓ | ✓ | ✓ | ✓ |
🔒 Security
| Data Export | ✓ | ✓ | ✓ | ✓ |
| Two-Factor Authentication (2FA) | ✓ | ✓ | ✓ | ✓ |
🏢 Workspaces & Users
| Multiple Workspaces | – | – | ✓ | Custom |
💬 Chat
Frequently Asked Questions
Got Questions? We’ve Got Answers.
Everything you need to know about the product and billing.
Are WhatsApp fees included in the AELYST subscription?
yes
What is monthly active contacts
A Monthly Active contact is someone you have talked to over calls or chat during the billing month. If a contact messages or calls your business or you initiate a conversation with them, they count as a Monthly Active Contact for that month.
We believe our pricing should reflect the value we deliver to you. Chats with contacts are opportunities to increase revenue and Monthly Active Contact pricing ensures you only pay for the contacts you talk to.
What if I reach my Monthly Active Contact limit?
If you exceed your Monthly Active Contact limit, your operations will not be interrupted. Instead, you will be billed on demand for any additional contacts in increments of 100 Monthly Active Contacts. You will be charged $12 per 100 MACs on Growth and $15 per 100 MACs on Advanced. This charge will be applied at the end of your billing cycle.Please note on-demand Monthly Active Contacts are intended for temporary, seasonal usage spikes. If you require a permanent increase, upgrading your plan is more cost-effective.
How does free trial work?
Our 7-day free trial provides immediate access to all features of the Growth plan for 5 users and 1,000 Monthly Active Contacts, except for broadcasts. Please note that certain features, such as topping up your WhatsApp Business Account, require a subscription.
What payment forms do you accept?
We accept most major credit cards including Visa, Mastercard, American Express and Discover. We also offer alternative payment methods, such as bank transfer for high volume customers. Talk to sales to learn more.
Can volume discounts available?
Yes, we provide volume discounts for customers on our Growth and Advanced Plans with high Monthly Active Contact volumes or User counts. Feel free to get in touch with sales to explore a customized package that fits your needs.
Testimonials & Reviews
Hear From Our Happy Clients: Their Stories
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“AELYST has been a game-changer for my client communication.
It consolidates everything I need, from simple messaging to high-end functionalities and automations. It’s made my life so much easier!”
Toni Larsson
Marketing Consultant, Jakarta
“Handling property inquiries is now faster and easier. AELYST automatically connects us with leads across different social apps, making it simple to follow up and communicate with potential buyers.”
Lexy Pratama
Sales Consultant
“At first it was new to me, but the more I use it, the more I see the value. AELYST is very practical — in my case I use it for managing property leads and social media inquiries for our projects, and it has made my work so much easier. Having everything in one place is a huge advantage. There’s nothing else like AELYST!”
Robert Santoso
Marketing Manager
